Wednesday, 6 February 2008

Negative Feedback

I'm seriously hoping that this BBC tech story is not something that will actually happen:
Online auction site eBay has said it plans to overhaul its feedback system and will ban sellers from leaving negative comments about buyers.

EBay said problems were occurring, and slowing down trade, when buyers left negative comments about sellers who then retaliated with their own views.

Yuhuh. Thats the whole point. Its not just sellers who can be difficult - buyers can renege, refuse to pay, claim items are damaged when they are not, and generally behave like rude, thoughtless people. When you come across a buyer like this, you want to warn the rest of those trading on ebay.

I'm mostly a buyer rather than a seller, and can count on one hand the amount of difficult purchases I have made over the past 5 years, but the feedback mechanism has ensured, until now, that both sides have a fair point. At present, I'm selling almost 50 items on ebay (what a fun weekend of sitting in front of a computer): as a seller I have the right to not sell to someone with poor, low, or negative feedback. I'm selling some rare and valuable things. From now on, should I just trust the market forces to protect me (I'm not a "trader" in the market sense)? Sometimes trade needs to be slowed, and for good reason.

End Of Rant.

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